"Self-paced"
This free course with Open Learn, explores team working from start to finish. It looks at how successful teams are created, roles within a team, the life cycle of a team, how to manage conflict within teams and evaluating team performance.
After studying this course, you should be able to:
- recognise the difference between groups and teams
- understand when each is more appropriate
- understand issues in team constitution (team roles)
- identify the different stages of team development and how a manager can support the team at each stage
- understand and identify team processes (inputs, throughputs and outputs)
- the manager’s role to understand and manage conflict